Building the ’10-times-better’ bank

The financial services market is going through many changes. New challengers have appeared and are looking for a slice of the market. In addition, customers are more demanding and more informed, expecting convenience and simplicity when it comes to financial services, particularly online and via mobile devices. People love digital services such as Netflix, Amazon, and Uber because they’re easy to use and deliver great customer experiences. They deliver 10 times more convenience and better customer experiences than the status

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Backbase Fall 2015 Roadshow

We are on the road again for our yearly Backbase fall roadshow. I’m attending and speaking at the following events, ping me if you are attending as well or close by. Jack Henry Symitar Conference, Sept 1 – 3, San Diego. Middle East Banking Innovation Summit, Sept 14 – 15, Dubai. CUNA Technology Council, Sept 27 – 30, Orlando. FinDEVr, Oct 6 – 7, San Francisco. Sibos, Oct 12 – 15, Singapore. BAI Retail Delivery, Oct 13 – 15, Las

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Disruption in Digital Banking

Last Thursday, Jouk and I hosted our closing webinar of 2014, where we talked about Disruption in Digital Banking. Here a short summary. (You can watch the recording on our YouTube Channel, and the slide deck is available on Slideshare). We all agree: customer behavior is changing. Customers are more and more looking for convenience. The convenience and simplicity the get online and on mobile, when watching their favorite show on Netflix, or when taking that cab with Uber. But where is convenience

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Future of Money: The Rise of Cryptocurrencies at Sibos Innotribe

Yesterday was the first day of Sibos, one of the largest financial conferences in the world, this year taking place in Boston, US. The most interesting sessions are taking place in the Innotribe section, where day one was all about cryptocurrencies, Bitcoin and the like. The live stream is up and the videos are available on their YouTube Channel.

I’m going on tour! The Fintech Roadshow.

wide open road

I’m going on tour! In the next few months I will be presenting our new digital banking solution, Backbase Engage, as six events across the United States: starting with Finovate in New York and finishing at Netfinance Interactive in San Diego. If you’re attending any of the events listed below, please let me know and come and say hello! September 23 – 24: FinovateFall in New York September 29 – October 2: Sibos in Boston October 7 – 8: Customer Experience

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Is Fintech Becoming Cool and Even Badass?

Using a rap video to bring people to a fintech conference? Yes, Money20/20 is doing it. A move that shows Money20/20 is not your regular banking conference. They are different, banking and payments is not longer boring, and suits not necessary. And I definitely like the poke they make on new ways of paying and the many new concepts out there, by introducing: pay by ass. p.s. attending Money20/20 in Las Vegas? Reach out, would be great to meet up. Still need to register?

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Jelmer de Jong

Jelmer de Jong

Product and marketing leader.